VisionFlow AI Support & Help Center

Q: How do I restore my purchases on a new device?

If you reinstalled the app or switched to a new device: 1. Ensure you are signed in to the device with the same Apple ID or Google Play account used to make the purchase. 2. Open VisionFlow AI. 3. Go to the Settings or Upgrade screen and tap Restore Purchases.

Welcome to the VisionFlow AI Support Center. If you are experiencing technical difficulties, have billing inquiries, or need assistance with your account, our support team is here to help. You can also visit the official product website at visionflowai.app to explore AI features, web tools, and new releases.

Android

iPhone & iPad

macOS Desktop

visionflowai.app

Get in Touch

If you need direct assistance, please reach out to us with your account details and a brief description of the issue:

Email Support

info@kcodecrafters.com

Official Website

visionflowai.app

Response Time

Typically within 24 to 48 business hours

Developer

Zeeshan Dad Khan

Frequently Asked Questions

How do subscriptions and credits work?

Subscribing to VisionFlow AI unlocks premium features, higher processing limits, and regular credit allocations. Credits renew automatically at the start of each billing cycle.

How do I manage or cancel my iOS subscription?

Subscriptions on iOS are billed and managed directly through your Apple ID:

Open the Settings app on your iPhone or iPad.
Tap your Name / Apple ID at the top of the screen.
Tap Subscriptions.
Select VisionFlow AI and choose Cancel Subscription.

How do I manage or cancel my Android subscription?

Subscriptions on Android are billed and managed directly through Google Play:

Open the Google Play Store app on your Android device.
Tap your Profile icon in the top right corner.
Tap Payments & subscriptions -> Subscriptions.
Select VisionFlow AI and tap Cancel subscription.

How do I restore my purchases on a new device?

If you reinstalled the app or switched to a new device:

Ensure you are signed in to the device with the same Apple ID or Google Play account used to make the purchase.
Open VisionFlow AI.
Go to the Settings or Upgrade screen and tap Restore Purchases.

How do I request a refund?

All payment processing and refunds for in-app purchases are handled directly by Apple or Google:

iOS (Apple App Store): Visit Apple’s official refund page at https://reportaproblem.apple.com/, sign in with your Apple ID, select VisionFlow AI, and submit a refund request.
Android (Google Play): Visit Google Play Order History or contact us at info@kcodecrafters.com with your GPA order number.

Policies & Terms

Learn how VisionFlow AI processes images entirely on your device, what limited purchase data we handle, and how to delete your account:

Account deletion: You can delete your account in the app under Settings → Delete Account, or email info@kcodecrafters.com with the subject line “Data Deletion Request.” Deleting your account does not cancel an active subscription; cancel it through your Apple ID or Google Play settings first.